Principle

Operation Principle
Fast Response Principle
1. Concerning the quality issues from customers, within 4 hours, the answers must be given.
2. For major issues, within 24 hours, the technical staff must arrive at the scene.

Transposition-Thinking Principle
1. Standing at the position of the customer, think about the demand of the customer.
2. Solving any issue about product and service, let the customer use our product at ease.

Value-added Service Principle
While the customer enjoys our product, our company will actively provide technical support to the customer, making the customer maximize the interests and feel value-added service.

Customer Participation Principle
By sincerely inviting customers to visit us, we will accept suggestions from customers with an open mind and hence improve our work effectively after they understand the production process, and feel our culture.